View Issue Details

IDProjectCategoryView StatusLast Update
0000066FFDLBugpublic2021-01-05 10:57
Reporterlacramicius Assigned ToRaimond  
PrioritynormalSeveritymajorReproducibilityhave not tried
Status assignedResolutionopen 
PlatformMicrosoftOSWindowsOS Version7
Summary0000066: version 0.9.2
DescriptionHi,

Thank you for the new version of this program, but i have a problem. After install, when i launch the program this message appear

"The version of this file is nor compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."

I mention that i have Windows 7 an a 32-bit version of the program.
I also mention that i never encountered this problem before, all previous versions of this program run perfectly fine.
Please help.

thank you
TagsNo tags attached.

Activities

lacramicius

2020-12-21 10:44

reporter  

ffn.jpg (162,732 bytes)   
ffn.jpg (162,732 bytes)   

Raimond

2020-12-21 20:57

administrator   ~0000055

Hi @lacramicius,
I have a first version for 32Bit system, it would be great if you could test it since I don't own a 32 bit system anymore.
Download link:
https://fanfictiondownloader.net/ffdl-win-x86.zip

lacramicius

2020-12-22 10:46

reporter   ~0000056

thank you for the link, but this message appear

"The program can't start because MSVCP140.dll is missing from your computer. Try reinstalling the program to fix this problem."

the truth is, i don't know what MSVCP140.dll is and i don't know what to reinstall to make it work
Untitled.jpg (268,497 bytes)

lacramicius

2020-12-22 11:25

reporter   ~0000057

it's me again. Like i said in the mail i followed all the steps you gave me. I even rebooted the computer several times, the install gave the same error.
thank you for all your effort.
fail.jpg (175,969 bytes)   
fail.jpg (175,969 bytes)   

lacramicius

2020-12-22 20:04

reporter   ~0000058

hi again,

i've tried on other computer and i've managed to install vc_redist.x86 and then i've opened fanficdownloader, tried to dll smth and this appeared
ffn-2.jpg (257,362 bytes)   
ffn-2.jpg (257,362 bytes)   

Raimond

2020-12-28 22:16

administrator   ~0000072

I've answered so many mails so I'm not sure if your issue is resolved or not. Please update here.

lacramicius

2020-12-29 14:37

reporter   ~0000076

Hi,

I'm gonna give you an update in a few days. I'm not home till after 1 january
Happy New 2021!!!!

lacramicius

2021-01-05 10:57

reporter   ~0000081

Hi,
I have promised an update so here it is.
I’ve uninstalled 0.9.2 version and installed 0.9.3, rebooted several times.
Unfortunately, same problem appear, when I click “check” or “check and download” it is the same error as before.
I saw on other thread that some uninstalled previous version and cleaned the disk from the leftovers. Maybe it’s a stupid question but how do I clean the disk from leftovers after uninstall? What other files do I need to delete?
sample.jpg (387,331 bytes)

Issue History

Date Modified Username Field Change
2020-12-21 10:44 lacramicius New Issue
2020-12-21 10:44 lacramicius Status new => assigned
2020-12-21 10:44 lacramicius Assigned To => Raimond
2020-12-21 10:44 lacramicius File Added: ffn.jpg
2020-12-21 20:57 Raimond Note Added: 0000055
2020-12-22 10:46 lacramicius File Added: Untitled.jpg
2020-12-22 10:46 lacramicius Note Added: 0000056
2020-12-22 11:25 lacramicius File Added: fail.jpg
2020-12-22 11:25 lacramicius Note Added: 0000057
2020-12-22 20:04 lacramicius File Added: ffn-2.jpg
2020-12-22 20:04 lacramicius Note Added: 0000058
2020-12-28 22:16 Raimond Note Added: 0000072
2020-12-29 14:37 lacramicius Note Added: 0000076
2021-01-05 10:57 lacramicius File Added: sample.jpg
2021-01-05 10:57 lacramicius Note Added: 0000081